The service provider has to ensure that outsourcing arrangement to an agency does not absolve them of their responsibility to fulfil their obligation to consumers and it should not affect the rights of consumers against service provider, Trai said. All companies should set up a formal code of conduct for outsourced agency and its employees or agents for collection of outstanding dues from customers.
The ultimate guide to make 'customer loyalty' the game changer for your brand!
Buying on the internet is the future but be wary of the fine print and make sure you get a genuine product.
A World Trade Organization dispute settlement panel has dismissed the United States' complaint against India over the excise duties on foreign wines and spirits, according to sources.
The past few weeks have been rough for both Ola and Uber companies, dodging fire from almost all corners.
The jeweller, who had left the country before Punjab National Bank approached the CBI with complaint against him and Nirav Modi, said the media continued to conduct a trial by itself blowing each and every issue out of proportion.
Merely stating that parking was 'at owner's risk' would not absolve the hotel of its liability.
'Under this government, tax laws have become more draconian, and the government itself is setting stiff, unrealistic targets for tax officials, who have got more powers to harass us,' points out Debashis Basu.
The decision was taken to prevent crowding at shops and marketplaces amid the lockdown to contain the coronaviruspandemic, a statement from Thackeray's office said.
The report by the High Level Advisory Group said India stands to benefit even more when the US and China are locked in a global trade war.
Rs 3,050-crore penalty on Airtel, Voda Idea gets nod. Final decision will be taken by DoT.
Electronic transactions are rising fast, so are cases of payment failure and delayed settlement. One needs to be proactive.
Instead of getting confused by what agents tell you, check waiting period, claim-settlement ratio, price comparison etc to make the right choice.
This is not the first time Gujarat Cooperative Milk Marketing Federation that owns brand Amul has chosen an unconventional method to protect its brand.
In what could be bad news for the Indian BPO sector, a growing number of Silicon Valley companies are moving offshore businesses to geographically nearer locations in an effort to cut costs and address customer-service complaints.
Region takes about a third of all Indian fruit shipment and quarter of vegetables sold abroad; consignments from other states could face ban, too, if virus not contained
Wine aficionados have taken heart from the news that the GoI has 'decided' to remove additional customs duties on imported alcoholic beverages from July.
Top chefs are sharing comfort food recipes to turn their followers into cooks.
Be cautious when purchasing from little-known Web sites.
VoIP services include communications applications such as Skype, Line and Viber
A large number of large and small businesses process EU data, have customers from the EU or have access to data of EU citizens in one way or another.
US President Donald Trump praised the wrestlers as "great athletes".
Bikkannavar is a US citizen and is working with NASA for 10 years. In addition, he has never visited the countries on the immigration ban.
The dairy company has alleged that Google India and also goDaddy.com were misusing their platforms for earning revenues through advertisements on fake B2B campaigns that duped innocent individuals seeking Amul franchise across India.
The Appellate Tribunal for Electricity has set aside an order of Maharashtra Electricity Regulatory Commission against Reliance Energy Ltd on a dispute related to billing complaints by its customers in Mumbai.
Freshdesk also launched an IT service management product Freshservice to offer cloud-based service desk solution for smaller companies for their internal IT support.
The cap of Rs 10,000 on daily withdrawal has also been removed.
In Delhi too, rumours flew thick and fast that salt has gone out of shelves
The deposit has been made on account of the rate reductions approved by the GST Council in its November. The rate was reduced on items including shampoo, detergents, chocolates, beauty products, sanitary ware, leather clothing, cookers, stoves, after-shave, deodorant, detergent and washing power. Companies found it difficult to pass on the benefits to consumers immediately at the time of GST rate reduction owing to logistical issues.
Jitendra Kumar was arrested on July 11 for no fault of his and only released 86 days later.
Based on the credit history banks may later decide to extend the amount.
LIC is on board after tying up with all five insurance repositories; 1,50,000 e-Insurance Accounts opened across India till date.
Readers share their good and bad ATM experiences.
Life is unpredictable and you may end up working under a boss you hate. But there are ways to make the maximum of this tricky situation says Lakshmi Murthy.
The investigation against HUL was initiated on the basis of an anonymous complaint. It alleged 'profiteering' of around Rs 535 crore between November 15, 2017, and February 28, 2018.
Isha was the custodian of the cash at the time it was being placed in the ATM.
Investigation to be over by weekend, Mumbai police EOW to lodge FIR thereafter.
